MyGeberit customer portal

Registration is open to both private individuals and professionals. Select your user type under the ‘I am’ dropdown menu to ensure you get the appropriate access and experience.

• Private customers are required to provide their name, surname, email address, password, country and preferred language. An address and phone number are optional.
• Professional customers are required to provide their name, surname, email address, company details, country and preferred language. A phone number is optional. If you are recognised as a partner after registering, certain fields will be locked.

No – an email address can only be linked to one user type. If you need access to both account types, please use separate email addresses for each.

Yes – you can delete your account in the profile management section. Please be aware that this action is permanent and will delete all associated data, including projects and files. Deleted accounts cannot be restored.

Log in using your email address and password or via Google, Apple, Facebook or LinkedIn.

Click ‘Forgot password’ on the login page, enter your email address and follow the prompts to create a new password.

Start by checking your spam or junk folder in case it landed there. If you still can't find it, try signing in again or re-registering with the same email address to request a new activation link.

Please note that the activation code is valid for 10 minutes. If it expires, you will need to request a new one. Accounts that are not activated within 24 hours are automatically deleted and you will need to register again.

Some fields are locked if your company is recognised as a Geberit partner.

Log in as a private user and access the Equipment section. Follow the steps to register your product. Once approved, you can manage ownership or update its status.

A product registration is usually processed within 3 to 5 working days.

All associated files and projects will be permanently deleted and cannot be recovered.

The portal is multilingual, depending on your location. Please note that only officially supported languages are offered.

Yes – the portal is fully responsive and accessible on most smartphones and tablets.

Support is available via the Contact section on your local Geberit website.