FAQs Geberit Home

Geberit Home is an app from Geberit for your smartphone. Geberit Home provides digital access to various Geberit products in the bathroom and assists you with operation, configuration and maintenance. The app and its features are free.

• Operate your devices via your smartphone and set them correctly
• Use your smartphone as a remote control for the Geberit AquaClean shower toilet
• Read the user manual on the screen
• Access service and contact information*
• Access care and maintenance information
• Maintain your devices interactively using the app
• Carry out firmware updates

(*Function not available in all countries)

The Geberit products currently supported by Geberit Home can be seen in the app description in each app store.

Via Bluetooth® ¹⁾. Activate the Bluetooth® function on your smartphone. The next steps are displayed in the app.

¹⁾ The Bluetooth® brand and its logos are the property of Bluetooth SIG, Inc. and are used under licence by Geberit.

Bluetooth®¹⁾ is connected to the location services on Android devices with older operating system versions. This means that any Android device with an older operating system requires location permission to be granted in order to use an app that works with BLE. Geberit does not use any location data.

¹⁾ The Bluetooth® brand and its logos are the property of Bluetooth SIG, Inc. and are used under licence by Geberit.

Geberit develops and operates digital products and services according to high security standards. In addition, a review by external, independent cyber security specialists is carried out at regular intervals. EU data protection guidelines are followed in the development and operation of digital products and services. For further information, please refer to the Terms of Use and the Privacy Policy for Geberit Mobile apps and IoT services.

• Control your Geberit AquaClean shower toilet remotely
• Configure device settings
• Change personal settings
• View operating instructions
• Perform maintenance work (e.g. descaling, changing filters)
• Watch functionality videos (e.g. on descaling)*
• Read maintenance and care instructions
• Register the device to extend the warranty*
• Look up service and contact information*
• Use Geberit AquaClean remote support

*Function not available in all countries

No, the Geberit AquaClean app is no longer supported. Please use Geberit Home from now on.

If one of these cases should arise, we recommend carrying out the following steps:

• Uninstall Geberit Home from your smartphone and then restart the smartphone.
• Switch the Geberit AquaClean shower toilet off, wait 30 seconds and then switch it on again.
• Re-install Geberit Home on your smartphone and try again. Follow the steps shown in the app carefully. Keep your smartphone near your shower toilet and keep the app open
• If you require further assistance, Geberit customer service in your country will be happy to help.

Geberit AquaClean shower toilets support only one active Bluetooth®¹⁾ connection at a time. Close the app on your smartphone to be able to use the physical remote control again. For more information on the physical remote control, refer to the operating instructions of the shower toilet.

¹⁾ The Bluetooth® brand and its logos are the property of Bluetooth SIG, Inc. and are used under licence by Geberit.

On Geberit AquaClean models with dryers, it has been possible to reactivate the dryer functionality after the shower functionality has been used at least once during a usage cycle since Geberit Home version 2.3. To do so, tap the shower icon on the remote control in the app to deactivate the shower. Then tap “Start“ again to use the dryer only.

Personal settings are active as long as you are connected to the device with the app. You can find the personal settings in the remote control function of the app by clicking on the blue icon below the product name. The device settings, on the other hand, are active when the device is controlled by the physical remote control or the local control. It may take a few minutes after disconnecting from the app for the device settings to become active again. This can be seen, for example, if the colour of the orientation light does not change immediately if different colours are selected for the personal settings and the device settings.